1) Live Sales Video and Chat Studies Reveal Customer Habits
You might be wondering what a live sales video and chat study is. It's when you set up a camera so that your customers can see you while they're shopping, as well as a chat window in which they can communicate with you. The idea is to get them talking to you so that you can find out what they want, but also to give them an opportunity to ask questions that they may not feel comfortable asking in person.
2) Live Sales Video And Chat Studies Reveal Customer Habits
What do people say when they have time to think about it? Do they talk about how much they love the product? Do they tell you about how much their kids love it? Or do they just try to rush through their order as quickly as possible without giving any input?
3) Live Sales Video And Chat Studies Reveal Customer Habits
When someone sees a product product on the internet, do they immediately click "Buy" or do they spend hours reading reviews and looking at pictures before making up their minds?